Shipping | Delivery Information

Currently ae.clarins.com delivers within United Arab Emirates, Oman and Bahrain.

All deliveries are made by our courier Fedex; your delivery will be fully tracked with updates by email and SMS throughout the dispatch and delivery of your order.

On the morning of your delivery, Fedex will contact you to advise your estimated one hour delivery window alongside the name of your driver.

A signature will be required upon receipt; if no one is available to sign for the parcel, a card will be left with information on how to arrange a redelivery or collection.

Shipping Fees

Shipping is free on all orders of 250 AED or more in UAE.

Shipping is free on all orders of 450 AED or more in Oman and Bahrain.

For orders below 250 AED in UAE, the delivery fee is 20 AED for standard delivery.

For orders below 450 AED in Oman and Bahrain, the delivery fee is 55 AED for standard delivery.

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To speak to our customer care
representative, give us a call at 800 CLARINS (800 2527467)

Monday to Friday 9am to 6pm
(Excluding holidays)


Alternatively, you may also
Email us at customercare.me@clarins.com