Help

01 I’m having trouble accessing the site.

To view the complete Clarins website, you need to have JavaScript activated and Macromedia Flash installed. You can activate JavaScript in your browser's settings or options area. Flash is free and easy to install.

02 Is my personal information secure?

All of the information you supply is strictly confidential. It will only be used internally by Clarins customer service.

03 I forgot my password.

You can request a new password from the Sign In section of the site by clicking on the forgotten password link, entering your registered email address and confirming your request. Your new password will then be emailed to you.

04 How do I register My Account?

Signing up is fast and easy. Simply click the register link on the Sign In page and enter the information that is required.

05 How can I update my profile?

You can change your personal data within the My Account pages.
Did not find your question?

To speak to our customer care
representative, give us a call at +97142996111

Sunday to Thursday 9am to 6pm
(Excluding holidays)

or

Alternatively, you may also
Email us at customercare.me@clarins.com