01 I’m having trouble accessing the site.
02 Is my personal information secure?
All of the information you supply is strictly confidential. It will only be used internally by Clarins customer service.
03 I forgot my password.
You can request a new password from the Sign In section of the site by clicking on the forgotten password link, entering your registered email address and confirming your request. Your new password will then be emailed to you.
04 How do I register My Account?
Signing up is fast and easy. Simply click the register link on the Sign In page and enter the information that is required.
05 How can I update my profile?
You can change your personal data within the My Account pages.