Shipping | Delivery Information

Currently, Clarins.ae delivers within UAE, Oman and Bahrain.

All deliveries are handled by our courier – Your delivery will be fully tracked with updates provided via email and SMS (if you provide a mobile number) throughout the dispatch and delivery process of your order.

Our delivery services

• Same-day delivery (Dubai, Sharjah, Ajman, Abu Dhabi) - Available daily for orders placed before 12 PM with a shipping fee of AED 20.

 

• Next-day delivery Available daily for orders placed after 12 PM, with a shipping fee of AED 20.

• Ship to Store: Same-day delivery to Clarins Boutiques - Available daily for orders placed before 12 PM, at no shipping cost.

• Ship to Store: Next-day delivery to Clarins Boutiques - Available daily for orders placed after 12 PM, at no shipping cost.

 

• Standard delivery to Oman and Bahrain through Aramex (2 - 5 business days) with a shipping fee of AED 55.

 

• Free shipping for orders over AED 250 for UAE and AED 450 for Oman and Bahrain.

 

Delivery Process:

• Upon completion of your order on the website, our Warehouse Team will begin packing the order once your payment has been approved and/or any other necessary verification has been completed.

 

• A “ready to ship” message will be sent to our delivery partner to collect the shipment on the same day or the day after, depending on the time you place your order.

 

• A dispatch confirmation email, tracking number and delivery details, will be sent to you. You can use this information should you wish to track the status of the shipment.

 

• Our delivery partner will contact you via SMS to provide information about your estimated delivery window.

 

• If no one is available to receive the parcel, it will be returned to the delivery partner Operations Center, and a customer service representative will get in touch to rearrange the delivery.