Shipping | Delivery Information
Following these new safety and distancing instructions, the preparation time is extended by 1 to 2 days. Delivery times are also extended from 2 to 3 days. An order placed online will be received within 7 working days on average. We thank you for your patience and we hope you enjoy your Clarins products!
Currently ae.clarins.com delivers within United Arab Emirates only.
All deliveries are made by our courier Fedex; your delivery will be fully tracked with updates by email and SMS throughout the dispatch and delivery of your order.
On the morning of your delivery, Fedex will contact you to advise your estimated one hour delivery window alongside the name of your driver.
A signature will be required upon receipt; if no one is available to sign for the parcel, a card will be left with information on how to arrange a redelivery or collection.
Shipping is free on all orders of 250 AED or more.
For orders below 250 AED, the delivery fee is 20 AED for standard delivery.